... importance of the team’s mission.If you are familiar enough with your team members to know whatmatters most to them (think motivator), then you can use these as driv-ers, as well, to get them ... gently to determine if a problem exists. Perhaps the teammember isn’t really supportive of the mission, or it may be a matter ofworkload and too little time to commit to the team effort. In the ... course, there is the possibility of a misunderstanding, and the employee may be in the right. So listen with an open mind to the expla-nation. If you believe the employee, then the matter is...