... importance of the team’s mission.If you are familiar enough with your team members to know whatmatters most to them (think motivator), then you can use these as driv-ers, as well, to get them to behave ... gently to determine if a problem exists. Perhaps the teammember isn’t really supportive of the mission, or it may be a matter ofworkload and too little time to commit to the team effort. In the ... sometimes, despite much documentation of a problem in performance, it doesn’t reveal the cause of the problem. Or a managermay assume that he or she knows the cause of the performance problem,but...