... 15 6, 16 9percentage complete, 15 3 15 4performancecomparing plan to, 14 1, 14 8measurement of, 14 4 14 5past, 51 as PCTS target, 8planned, 14 8reducing, 10 6, 10 7reviews of, 11 8 11 9see also PCTS ... objectives of, 15 8 16 0, 16 6models of effective, 16 6 16 7open communication of, 16 0 16 1organizing, 15 8planning by, 15 6 16 6procedures for, 16 0, 16 1 project status meetings for, 17 6 17 8recruiting, 15 8relationships ... control phase, 13 14 over resources, 33as part of project plan, 39as project process, 19 review meetings used for, 11 8 11 9as step in project management, 16 systems used for, 11 6 11 9and taking...