... report the same results. And it’s not just resumes and cover letters, either. People screw up all kinds of things in their applications: They apply for the wrong jobs.They show up late or badly ... research, not just about the company and its products or services, but its customers and competition, and trends in its industry and customers’ industries. Oh, and relevant overall economic and political ... or customers, expand and build relationships, and just make their world a safer and more pleasant place.” I’ll just add that you don’t address these needs just in your resume and cover letter,...