... culture of the organization. If the organization is one that relies on face-to-face andone -on- one communication, HR practitioners must not only address the impact of the new technology, but must monitor ... differential.As part of this examination, we discuss change and organizational democracyby focusing on how the social identity of health professionals in a largemetropolitan hospital affects their ... (Gardner, Paulsen, Gallois, Callan, &Monaghan, 2000).We present change as a process that impacts on an organization in at least twoways. First, there is the individual impact upon employees...