... worked at the front lobby wouldoften unplug the speakers. When I asked them why they were doing this, they said that the sound was too noisy and obnoxious when they were speaking to visitors. The ... features they would’ve liked to have in a directory. Bynot spending time in the environment where the visitor directory was going to be used,I missed key insights.As they say, hindsight is 20 /20 . ... become with the rules of the framework’s design, the easier itwill be for you to spot inconsistencies.StoryboardingAnother way to get feedback early in the design process is by storyboarding, the...