... STANDARDS AND PROCEDURES ARE IMPORTANTThere are many reasons for an enterprise to set standards and procedures forits employees and agents and to foster reasonable expectations among itsstakeholders. ... approvesuch standards, procedures, and expectations.Standards and Procedures The first question owners and managers of an RBEmust ask themselves is, “What norms, values, and standards should ... through standards,procedures, and expectations, but the CEO remains accountable to theboard for all decisions made and actions taken.Chapter 5: Standards, Procedures, and Expectations 97Delegation...